Shipping Policy

Effective Date: July 4, 2026

Thank you for shopping with GPUVault. This Shipping Policy explains how we process, ship, and deliver orders placed through gpuvault.store.

Our goal is to provide reliable shipping and keep you informed throughout the delivery process.

1. Shipping Destinations

GPUVault currently ships to most countries within Europe and may also ship to the United Kingdom.

Some products or shipping methods may not be available in every destination.

If we are unable to deliver to your location, you will be notified before your order is completed or as soon as reasonably possible.

2. Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will be processed on the next available business day.

During periods of high demand, promotions, or holidays, processing times may be longer.

3. Delivery Times

Estimated delivery times vary depending on the destination and shipping carrier.

Typical delivery estimates are:

• Europe: 5–12 business days
• United Kingdom: 5–12 business days

These delivery estimates are provided for guidance only and are not guaranteed.

4. Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email.

Where available, your email will include:

• Tracking number
• Carrier information
• Shipment status updates

Tracking information may require up to 48 hours to become active after shipment.

5. Shipping Costs

Shipping costs are calculated during checkout based on:

• Delivery location
• Product weight
• Package size
• Selected shipping method

Any shipping charges will be clearly displayed before your payment is completed.

6. Customs, Duties & Taxes

Most shipments within Europe do not require additional customs procedures.

For shipments where customs charges, import duties, taxes, or similar fees apply, these charges are the responsibility of the customer unless otherwise stated during checkout.

GPUVault is not responsible for delays caused by customs authorities.

7. Delivery Delays

Although we work with reliable shipping partners, delivery times may occasionally be affected by circumstances beyond our control, including:

• Severe weather
• Customs inspections
• Public holidays
• Transportation disruptions
• High shipping volumes
• Carrier delays
• Incorrect delivery information

We appreciate your patience if unexpected delays occur.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If an incorrect address is provided, please contact us immediately.

If the order has not yet been shipped, we will make every reasonable effort to update the address.

Once an order has been dispatched, we may not be able to make changes.

GPUVault is not responsible for orders delivered to an address provided incorrectly by the customer.

9. Failed Delivery Attempts

If delivery cannot be completed due to:

• Incorrect address
• Failure to collect the package
• Repeated unsuccessful delivery attempts

the package may be returned to the sender.

Additional shipping charges may apply if the customer requests the order to be shipped again.

10. Lost Packages

If your package has not arrived within a reasonable period after the estimated delivery date, please contact our support team.

We will work with the shipping carrier to investigate the shipment.

If the shipment is confirmed lost, we will provide an appropriate resolution, which may include:

• A replacement
• A refund
• Store credit

11. Damaged Packages

If your package arrives visibly damaged, we recommend:

• Inspecting the contents as soon as possible.
• Taking clear photographs of the packaging and damaged item.
• Contacting us promptly.

We will review your claim and provide an appropriate solution in accordance with our Return & Refund Policy.

12. Multiple Shipments

If your order contains multiple products, they may be shipped separately depending on:

• Product availability
• Warehouse location
• Package size
• Supplier logistics

You will not be charged additional shipping fees solely because your order arrives in multiple shipments unless clearly stated during checkout.

13. Delivery Responsibility

A shipment is considered delivered when the shipping carrier confirms successful delivery to the address provided during checkout.

If you believe a delivered package is missing, please contact us as soon as possible so we can assist in investigating the matter with the carrier.

14. Shipping Restrictions

Certain products may be subject to shipping restrictions based on destination, carrier requirements, or local regulations.

If a product cannot be shipped after an order has been placed, we will contact you to discuss available options, including a replacement product or a refund.